Refund and Returns Policy

This Refund Policy (“Policy”) outlines the terms and conditions for refunds related to event management services offered by Events Worldwide Group through its website, accessible at By using our services, you agree to comply with this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Refund Eligibility
1.1. Refunds may be considered in the following circumstances:
a) Event Cancellation: If the event you have booked through Events Worldwide Group is canceled by the event organizer, you may be eligible for a refund.
b) Ticketing Errors: If you encounter a technical error during the ticket purchasing process, resulting in duplicate or incorrect charges, you may request a refund.
c) Service Failure: In the event of a failure or significant disruption in the delivery of our services, you may be eligible for a refund.

Refund Process
2.1. To request a refund, you must contact Events Worldwide Group by email or through the designated refund request form on the website. Your refund request should include:
a) Your name and contact information.
b) Details of the event and booking, including the date, time, and any relevant ticket or transaction numbers.
c) Reason for the refund request, providing supporting documentation if applicable.
2.2. Events Worldwide Group will review refund requests on a case-by-case basis and determine eligibility based on the circumstances and our internal policies.
2.3. If your refund request is approved, Events Worldwide Group will process the refund within a reasonable timeframe. The method and timeframe for receiving the refund may vary depending on the original payment method and other factors.
2.4. Events Worldwide Group reserves the right to deny refund requests that do not meet the eligibility criteria or if fraudulent activity is suspected.

Non-Refundable Items and Services
3.1. Certain items or services may be non-refundable. These may include, but are not limited to, processing fees, non-transferable tickets, donations, and merchandise.
3.2. Events Worldwide Group will clearly indicate any non-refundable items or services during the booking or purchasing process.

No Show or Missed Events
4.1. Events Worldwide Group is not responsible for refunds in cases where a customer fails to attend an event or misses a scheduled service.
4.2. It is the customer’s responsibility to ensure attendance at the designated time and location as specified in the event details.

Changes and Cancellations
5.1. Events Worldwide Group reserves the right to make changes to the events, services, or terms and conditions without prior notice.
5.2. In the event of a change or cancellation initiated by Events Worldwide Group, customers may be offered alternative options, including rescheduling or refunds.

Contact Information
6.1. For refund requests or any further inquiries regarding this Policy, please contact Events Worldwide Group using the contact information provided on the website.

Modification of the Policy
7.1. Events Worldwide Group reserves the right to modify this Refund Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on the website.

Please note that this Refund Policy is subject to the laws and regulations of the jurisdiction in which Events Worldwide Group operates, and it may be supplemented or amended to comply with local requirements.